Frequently asked questions
Products and ingredients
Use and safety
Purchase and shelf life
What’s the difference between the three Eczederm creams?
Each Eczederm cream is designed for a specific need: Hydrocortisone 1% helps relieve itching, the + Protection version adds a wash-resistant barrier, and Colloidal Oatmeal helps repair dry skin while soothing irritation.
What’s the difference between colloidal oatmeal and hydrocortisone?
Hydrocortisone is a mild corticosteroid that helps reduce inflammation. Colloidal oatmeal is a naturally soothing ingredient that relieves dry, irritated skin.
When should I use a hydrocortisone cream?
Hydrocortisone creams are used to temporarily relieve minor itching and irritation, such as those caused by eczema or insect bites.
Is it safe to use a 1% hydrocortisone cream every day?
Short-term daily use is generally safe. For longer use, it is best to consult a healthcare professional.
Which Eczederm cream is best for eczema?
Both hydrocortisone creams are designed to relieve itching caused by eczema. The + Protection version is especially helpful for areas that are washed frequently, like hands.
Does Eczederm also relieve insect bite itching?
Yes. The hydrocortisone creams can temporarily soothe itching from insect bites.
Can children use Eczederm?
Yes. Eczederm creams are suitable for children aged 2 and older. Always read and follow the label before use.
Are Eczederm creams safe during pregnancy or breastfeeding
It is best to consult a healthcare professional before use during pregnancy or breastfeeding.
Can I use Eczederm on my face?
Because some areas of the face are more sensitive, ask a healthcare professional before applying a hydrocortisone cream to the face.
How many times a day can I apply an Eczederm cream?
In general, up to 3 or 4 times per day. Always read the label and consult a healthcare professional if you are unsure.
Are Eczederm products safe for people with oat or gluten allergies?
The colloidal oatmeal cream is not recommended if you have an oat allergy. If you are uncertain, consult a healthcare professional before use.
Do Eczederm creams contain parabens or dyes?
No. All Eczederm creams are fragrance-free, dye-free and paraben-free.
Should I consult a healthcare professional before using an Eczederm cream?
Yes. This is especially recommended if you have a history of skin sensitivity or a chronic condition. Always read and follow the label.
Where can I buy Eczederm products in Quebec or Canada?
Eczederm creams are available at many pharmacy chains, including Jean Coutu, Brunet, Familiprix, Proxim, Uniprix, Shoppers and London Drugs.
What is the shelf life of Eczederm creams?
The shelf life is printed on the package. Do not use the product after the expiration date shown on the tube.